Privacy Policy

At Narration’s Flower, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [https://narrationsflower.com] and use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing/shipping address, payment details.

• Order Information: Flower preferences, occasion types, delivery instructions.

• Technical Data: IP address, browser type, pages visited, time spent on our site.

2. How We Use Your Information

We use your data to:

• Process and deliver orders

• Improve your shopping experience

• Send promotional emails (if you opt-in)

• Respond to customer inquiries

• Maintain security and prevent fraud

3. Cookies

We use cookies to improve your experience, such as keeping items in your cart or remembering login preferences.

4. Third-Party Services

We may use trusted third-party providers (e.g., payment processors, delivery couriers) to fulfill services. They have access only to the data needed to perform their duties.

5. Your Rights

You may request:

• Access to your data

• Correction or deletion of your data

• To opt-out of marketing emails

Please email us at [[email protected]] for any privacy-related requests.

6. Data Security

We use SSL encryption and secure servers to protect your personal data.